Question 1

Do you guarantee rankings?

Accepted Answer

No. Nobody honest can — Google's algorithm isn't something any agency controls or can contractually promise an outcome against. What we commit to is the method: a specific, visible process applied properly, every time.

Question 2

Do you do PPC, paid social, or other digital marketing?

Accepted Answer

No — we're a pure-play SEO specialist. If you need paid media too, we'd rather say so plainly than stretch into a service we don't specialize in.

Question 3

Are you only for e-commerce, or B2B too?

Accepted Answer

Both — our six services cover SaaS/B2B, e-commerce, local service businesses, and multi-market companies. Which mix applies to you gets scoped during the Audit.

Question 4

What makes you different from another Berlin agency?

Accepted Answer

A named, visible method applied to every engagement (The Hard Way), transparent pricing model (not just the number), and genuinely bilingual delivery from one office.

Question 5

Why is only the Audit publicly priced?

Accepted Answer

Because it's the only engagement with a genuinely fixed scope. Retainer and project pricing depends on real variables — site size, market competitiveness, number of languages.

Question 6

Is the free consultation actually free, with no obligation?

Accepted Answer

Yes — a scoping call is a conversation, not a sales pitch with a contract attached.

Question 7

Can we start small and scale up?

Accepted Answer

Yes — many clients start with the priced Audit or a defined project, then move into an ongoing retainer once they've seen how we work.

Question 8

What's "The Hard Way"?

Accepted Answer

Our name for the four-stage method every engagement runs through: Audit, Strategy, Execution, Reporting. Full detail on our Process page.

Question 9

How often will we hear from you?

Accepted Answer

Reporting cadence is agreed during Strategy and matches your engagement type — typically monthly for retainers.

Question 10

What do you need from us to get started?

Accepted Answer

Site access (or a URL for the Audit), a point of contact, and an honest description of what's not working — the Audit stage handles the rest.

Question 11

What happens to our site data during an audit?

Accepted Answer

We access what's needed to complete the Audit (analytics/Search Console read access, crawl of public pages) and handle it under our Privacy Policy.

Question 12

Do you use cookies or tracking on this site?

Accepted Answer

Yes, minimally — see our Cookie Policy for exactly what's used and how to manage your preferences at any time via the link in our footer.

Questions worth answering honestly.

General

Pricing

Process

Legal/Data

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